FIDEO SOLUTIONS

Payments disbursement & recovery

Uncover the identity behind each payment to improve delivery and accelerate recovery

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Resolve identity gaps across payment operations.

Fragmented identity data can disrupt both disbursements and payment recovery. When information is scattered across systems, it becomes harder to verify recipients or locate people when payment is owed.

Fideo Lens connects those fragments into a more complete identity view, helping teams verify recipients before funds are sent, locate customers for recovery outreach, expand contact information, and reduce the operational effort required to complete payment workflows.

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Support disbursement and recovery with connected identity intelligence

Improve payment disbursement

Resolve and enrich recipient identities before funds are sent. Surface additional identifiers and relationships to people, addresses, and entities that help teams distinguish between potential recipients, reduce misdirected payments, and improve successful delivery.

Accelerate payment recovery

Begin with the customer information available to you. Fideo Lens expands those details to reveal additional identifiers, related identities, and associations with people, addresses, and entities, helping teams locate the right person, strengthen outreach, and resolve outstanding payments more efficiently.

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Find and reach the right recipient

Uncover phone numbers, email addresses, mailing addresses, and other identity attributes that support successful delivery and more effective outreach.

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Resolve identities faster

Turn limited identity details into a connected profile by linking fragmented customer information and related attributes.

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Investigate from one connected view

Search using the information you have and reveal relationships among people, addresses, organizations, and accounts without moving between disconnected databases.

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Improve disbursement and recovery operations

Reduce repetitive research, strengthen recipient confidence, and add identity intelligence to existing payment workflows without replacing core systems.

Turn limited identity information into actionable intelligence

Start with a single identifier—name, phone number, email address, mailing address, or SSN. Lens connects fragmented information and reveals the identity attributes and relationships needed to support both successful disbursement and payment recovery.

Use Fideo Lens to:

  • Resolve and verify recipient identities
  • Discover phone, email, and mailing information
  • Connect fragmented customer and recipient data
  • Reveal relationships across people and organizations
  • Improve payment delivery, outreach, and reissuance workflows

Investigate, identify, and connect the right person

Investigate directly in the Fideo Lens interface or integrate identity intelligence into payment platforms, lending systems, claims applications, CRM tools, customer operations software, and internal workflows through secure APIs.

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Fast to operationalize

Investigate directly with Fideo Lens or add to established workflows through a focused integration.

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Flexible search inputs

Start with a single name, address, email, phone number, or SSN.

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One connected identity view

Return identity attributes and relationships in a consistent workflow for recipient verification, outreach, and payment resolution.

Resources

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GUIDE
Fideo Lens: Start with one data point, uncover the full network
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BLOG
The Synthetic Identity Fraud Threat Credit Unions Can’t Afford to Ignore
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BLOG
Why Financial Institutions Are Reassessing Money Mule Detection in 2026
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Improve payments disbursement and recovery

Locate the right recipient, reduce failed payments, and recover or reissue funds with connected identity intelligence.

Talk with our team to learn how Fideo can support you.