Working together to shape a safer future

At Fideo, we understand the challenges individuals, organizations, and societies face when dealing with bad actors. Therefore, we are committed to providing the most comprehensive identity intelligence product available.

Connect with us
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We encourage our team members to join us in our mission to empower our customers to make informed decisions in real time, safeguard their resources, and protect themselves against potential risks.

A symbol of trust and good faith, Fides (Latin: Fidēs) serves as a symbol that motivates and inspires our values at Fideo. We know trust is the glue that holds societies together.

Values we live by

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We are awesome with people

Kindness is the core of well-nurtured, open, and inclusive relationships. We’re stronger when surrounded by people with diverse backgrounds and are committed to fair and equitable treatment of others.

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We relentlessly deliver and improve

We strive to evolve as we win and lose as a team. We’re brutally honest with ourselves and work to push our standards higher. We act with humility, and we learn from our mistakes for continuous improvement.

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We have grit

You can complain or do what’s right by taking action—you can’t do both. We persevere and sacrifice to achieve our goals and won’t let our communities, customers, or teammates down.

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We are mission obsessed

We are relentless in our pursuit to work with our customers to reliably protect identities and prevent fraud. Their success is our success and we create mutual trust through collaboration, attention to detail, and living up to our commitments.

We are awesome with people.
ALL people.

Everyone is welcome, regardless of their background. We are committed to a fair and equitable candidate attraction process. We encourage individuals with diverse backgrounds to apply for open roles, even if they don’t meet all of the criteria. We appreciate that talent is shaped in many different ways.

Our culture is diverse and inclusive, where employees feel comfortable and confident bringing their whole selves to work.

We are creative. We are driven. We are slightly different.

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Total rewards benefits package

Our work takes a team effort and we provide competitive, generous benefits to all team members.

Competitive compensation
Competitive compensation
Insurance benefits
Life-work synergy
Peer-to-peer recognition program
Career pathing program
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We believe the awesome people who help us build great things deserve ownership in the company. We offer each new hire equity, competitive compensation, and company bonuses, reviewed regularly to keep up with market trends.

  • Competitive salary
  • 401(K) retirement plan
  • $200 monthly work-from-home reimbursement
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We’ve got you covered—We want to ensure our employees and those they love are taken care of, so we provide a generous insurance package.

  • 100% employer-paid medical, dental, and vision coverage for employees and their dependents
  • Company-funded health reimbursement account (HRA)
  • 2 employee assistance programs (EAP)
  • Life, AD&D, and disability coverage
U.S. Medical Transparency Act: This link leads to the machine-readable files made available in response to the federal Transparency in Coverage Rule and includes negotiated service rates and out-of-network allowed amounts between health plans and healthcare providers. The machine-readable files are formatted to allow researchers, regulators, and application developers to easily access and analyze data.
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We offer a 100% remote, flexible, family-first schedule. We encourage all team members to respect their fellow employees’ schedules across multiple time zones. We also encourage team members to take advantage of their leave options.

  • Default remote work experience
  • Unlimited vacation time off
  • 19 company holidays
  • 1 week office closure between Christmas and New Year’s
  • 6 weeks paid parental leave
  • 12 weeks paid maternity leave
  • Paid sick & bereavement leave
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We offer a peer-to-peer recognition program to provide multiple ways to recognize those on our global team for exemplifying our core values and going above and beyond to help a colleague.

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We’ve created career paths for every team to empower each employee’s success. We work with employees to create Individual Development Plans for career and personal goals.

Open roles

We empower connections between people and brands in real time. Ready to take on the challenge of a lifetime? Let’s talk.

Engineering

Principal Engineer

About the Role: 

At Fideo, we’re leading the charge in the fight against fraud by turning data into actionable insights. As a Principal Engineer, you'll be at the forefront of building systems that detect and disrupt fraudulent activity in real-time, protecting individuals and organizations alike. This isn’t just about code—it’s about creating solutions that make a tangible impact on people’s lives.

In this role, you’ll design and implement highly scalable, performant systems capable of processing billions of records across diverse data sources—from AdTech and MarTech to dark web signals. You’ll collaborate with a small, highly skilled team to build the foundation of Fideo’s platform, driving innovation in areas like real-time data processing, microservices architecture, and API development.

You’ll work closely with our Product and Data teams, tackling complex technical challenges while delivering features that bring immediate value to our customers. Whether it’s optimizing batch data ingestion, scaling high-throughput APIs, or debugging distributed systems, you’ll own the toughest problems and see them through from end to end.

As a senior technical leader, you’ll also play a key role in setting engineering standards, exploring new technologies, and shaping the future of Fideo’s platform and culture.

Ideal Candidate:

Our ideal candidate has an insatiable curiosity about the world, always seeking to understand how things work and why problems arise. When faced with a problem, they know how to navigate ambiguity and identify the right paths to resolve it. They combine an eye for detail with the ability to quickly build and test solutions, turning ideas into actionable insights to validate or disprove concepts.

Core Responsibilities:

  • Write high-quality, well-tested code to support data ingestion, delivery, and foundational systems.
  • Build and evolve batch data ingestion pipelines and microservices, integrating identity fragments into our Identity Graph and real-time Signals data collection.
  • Seamlessly blend batch and API-based data sets to ensure consistent data integrity across all sources.
  • Develop and maintain microservices that can scale to handle thousands of requests per second.
  • Take ownership of problems from end to end, creating functional solutions that address real needs.
  • Embrace a DevOps-first mindset to manage and self-serve infrastructure changes as needed.
  • Collaborate closely with Product Management to flesh out, document, and develop impactful features.
  • Lead innovation in processes and technologies to improve the efficiency, quality, and speed of both our systems and our team.
  • Participate in on-call rotations, ensuring high availability for key systems.
  • Mentor and support teammates, fostering technical growth within the team.
  • Support Sales in closing deals by contributing a strong technical voice to customer conversations.

Requirements:

  • 10+ years in engineering, with a focus on high-throughput microservice architectures.
  • Expertise in building and scaling microservices using Java, Scala, Python, or GoLang API frameworks (we use Dropwizard, Quarkus, and FastAPI).
  • Strong experience with large-scale and NoSQL databases (e.g., ClickHouse, Scylla, Cassandra).
  • Proficient in traditional RDBMS and SQL systems (e.g., MySQL, Postgres, Aurora, Athena).
  • Skilled in scaling and debugging complex microservice systems.
  • Deep knowledge of cloud platforms (especially AWS) and experience deploying cloud-based services.
  • Familiarity with CI/CD tools like GitHub Actions, Docker, Kubernetes, and ECS.
  • Experienced in cloud configuration and deployment templates (e.g., Terraform, Ansible).
  • Comfortable with Linux/Unix and command-line scripting.
  • Familiar with observability tools like PagerDuty, Graphite, and Grafana.
  • Excellent written and verbal communication skills, with an ability to create clear, concise documentation, diagrams, and presentations.
  • Strong architectural skills, with experience designing robust systems.
  • Proficiency in data architecture and efficient data formats like Parquet and Avro.
  • Hands-on experience with AirFlow, Spark, and Scala.

Nice to Haves:

  • Background in fintech or fraud prevention.
  • Experience in Identity Resolution.
  • Algorithms expertise or a strong mathematical background.
  • Front-end experience for debugging tools.

About Fideo:

At Fideo, we provide crucial intelligence to protect people, businesses, and communities. Our name is inspired by the concept of “Fides Publica,” which means public faith. We provide businesses access to billions of aggregated identity signals on people, devices, and behavior. Fideo applies trusted intelligence to power real-time identity verification and fraud protection.

At Fideo, we have embraced a default remote work environment in the US. Roles can be filled in the following states: Colorado, Florida, Georgia, Massachusetts, Minnesota, Missouri, New Hampshire, and Texas. Please only apply if you live in one of the states listed above. State locations and specifics are subject to change as our hiring requirements shift.

Compensation and Benefits:

  • $170,000 - $205,000 base plus company-based bonus plan and equity.
  • We offer you and your family 100% covered medical, dental, and vision benefits.
  • We are #defaultremote (fully and permanently remote). We plan to get the entire team together in person at least once a year.
  • Work-Life Harmony  - we want work to work for you and your family’s schedule.
  • A monthly reimbursement for recurring home office expenses.
  • Unlimited VTO (vacation time off) so you can recharge and relax when needed.
  • Paid Parental Leave when you welcome a new member to your family.
  • Bereavement leave to support the grieving process for the loss of both human and animal family members.
  • The rich Company holiday schedule includes the week between Christmas and New Year off!
  • We provide a prepaid HRA card for out-of-pocket medical, dental, and vision expenses.

All offers of employment at Fideo are contingent upon clear results of a thorough background check. Fideo is an Equal Opportunity Employer. Fideo does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status, or any other basis covered by appropriate law.

By clicking on the “submit application” button and applying for a job at Fideo, you are agreeing to submit your data to Fideo for the purposes of determining qualification for the role. In addition, Fideo will keep the personal data you submit for future recruiting and hiring processes.

Apply Now

Sales

Senior Account Executive

The Role:

We are looking for someone to join Fideo as a Senior Account Executive who will drive revenue growth in the growing Identity Verification and Fraud space.  Take ownership of the full sales cycle from start to close with a focus on driving new business revenue within target accounts. This role is intended for an experienced SaaS sales professional with a proven background of quarterbacking multiple internal resources toward successfully closing complex engagements. Each day brings a new opportunity to make a lasting impact with the company! 

Your Responsibilities:

  • Full execution of a 6-12 month sales process from discovery to close
  • Become an expert in Fideo’s comprehensive Identity Verification and Fraud product suite for the ultimate consultative experience for your customers
  • Leverage your own network for lead and pipeline development
  • Utilize strategic and tactical outbound approaches to nurture and expand new target accounts  
  • Ensure a current and organized pipeline that supports data-driven decision-making via Salesforce
  • Embody and champion a culture reflective of our Core Values
  • Achieving and consistently surpassing quarterly performance targets.
  • Demonstrating a proven history of effective prospecting and lead generation.
  • Displaying a strong willingness to handle diverse responsibilities throughout the day.
  • Provide input to GTM strategies in collaboration with internal teams

Your Experience & Skills: 

  • 10+ years of strong, proven experience selling a complex SaaS product in the Identity Verification & Fraud space  
  • Experience managing a complex 6-12 month enterprise-level sales cycle 
  • Demonstrated track record of meeting and exceeding quota production as an individual contributor
  • Consultative selling approach to S/VP and Director level personas
  • Excellent communication skills with the confidence to independently lead presentations, demos, and deal negotiations. 
  • Strong technical and business acumen with a genuine interest in what we do, and how we do it 
  • Ability to lead cross-functional teammates in complex new business engagements to orchestrate a smooth selling process
  • Willing to travel to meet with prospects and clients and attend conferences; likely 1-2 trips per quarter

About Fideo:

At Fideo, we provide crucial intelligence to protect people, businesses, and communities. Our name is inspired by the concept of “Fides Publica,” which means public faith. We provide businesses access to billions of aggregated identity signals on people, devices, and behavior. Fideo applies trusted intelligence to power real-time identity verification and fraud protection.

At Fideo, we have embraced a default remote work environment in the US. Roles can be filled in the following states: Colorado, Florida, Georgia, Massachusetts, Minnesota, Missouri, New Hampshire, and Texas. Please only apply if you live in one of the states listed above. State locations and specifics are subject to change as our hiring requirements shift.

Compensation and Benefits:

  • $125,000 - $150,000 base plus commission, company-based bonus plan, and equity.
  • We offer you and your family 100% covered medical, dental, and vision benefits.
  • We are #defaultremote (fully and permanently remote). We plan to get the entire team together in person at least once a year.
  • Work-Life Harmony  - we want work to work for you and your family’s schedule.
  • A monthly reimbursement for recurring home office expenses.
  • Unlimited VTO (vacation time off) so you can recharge and relax when needed.
  • Paid Parental Leave when you welcome a new member to your family.
  • Bereavement leave to support the grieving process for the loss of both human and animal family members.
  • The rich Company holiday schedule includes the week between Christmas and New Year off!
  • We provide a prepaid HRA card for out-of-pocket medical, dental, and vision expenses.

All offers of employment at Fideo are contingent upon clear results of a thorough background check. Fideo is an Equal Opportunity Employer. Fideo does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status, or any other basis covered by appropriate law.

By clicking on the “submit application” button and applying for a job at Fideo, you are agreeing to submit your data to Fideo for the purposes of determining qualification for the role. In addition, Fideo will keep the personal data you submit for future recruiting and hiring processes.

Apply Now

Senior Partnership Account Executive

We are looking for an experienced partnership executive with a demonstrable record of success to grow our channel partner programs. The candidate should also be capable and comfortable with direct sales to end users of our products. The Senior Partnership Account Executive will be responsible for evaluating and improving our processes for finding and managing partners and defining program objectives and timelines. You will be charged with establishing repeatable, data-driven practices, and overseeing a program that continually drives meaningful revenue and retention. This role has the latitude to take ownership of the full sales cycle with direct customers, with a focus on driving new business revenue with target accounts. This role is intended for an experienced SaaS sales professional with a proven background of quarterbacking multiple internal resources toward successfully closing complex engagements. 

‍You will have a significant impact on our growth and trajectory as a company. As Fideo grows, this position will take on increasing responsibilities. 

‍Responsibilities:

  • Collaborate with internal team members (sales, customer success, marketing, legal, product, and engineering) to optimize joint selling and marketing strategies for driving revenue through the partner ecosystem
  • Evaluate and improve our processes for finding, managing,  prioritizing, and monetizing partners
  • Have a deep understanding of our 2 products, value propositions, competitive landscape, and the role of partners in driving success
  • Develop, monitor, and adjust the strategy, ideal partner profiles, and practices to continuously improve results
  • Establish clearly defined goals for each partner relationship, and update and maintain proper reporting metrics and funnel management
  • Perform quarterly partner reviews of established goals
  • Attend conferences to meet with current and prospective partners, as well as their end customers
  • With direct sales opportunities, responsible for the execution of the full sales cycle

‍Requirements:

  • 10+ years of partnership development experience in financial services, specifically working with credit unions, community and regional banks, fintech providers, processors, payment providers, and program managers
  • Experience working with Alloy a plus
  • Proven track record of overseeing a SaaS partnership program that drives substantial revenue
  • Deep knowledge of our ecosystem with extensive personal networks in the ecosystem
  • Strategic and analytical thinker who understands technology and business strategy
  • Clear communicator with an ability to inspire internal and external stakeholders
  • Strong executive presence with proven ability to report and explain objectives and results, and present to executives, and relevant strategic partners
  • Proven record of achieving targets and driving revenue in a high-growth, rapidly evolving organization
  • Passionate about Fideo’s mission
  • Willing to travel and attend conferences; likely 1-2 trips per quarter

About Fideo:

At Fideo, we provide crucial intelligence to protect people, businesses, and communities. Our name is inspired by the concept of “Fides Publica,” which means public faith. We provide businesses access to billions of aggregated identity signals on people, devices, and behavior. Fideo applies trusted intelligence to power real-time identity verification and fraud protection.

At Fideo, we have embraced a default remote work environment in the US. Roles can be filled in the following states: Colorado, Florida, Georgia, Massachusetts, Missouri, New Hampshire, and Texas. Please only apply if you live in one of the states listed above. State locations and specifics are subject to change as our hiring requirements shift.

Compensation and Benefits:

  • $125,000 - $150,000 base plus company-based bonus plan, variable compensation plan, and equity.
  • We offer you and your family 100% covered medical, dental, and vision benefits.
  • We are #defaultremote (fully and permanently remote). We plan to get the entire team together in person at least once a year.
  • Work-Life Harmony  - we want work to work for you and your family’s schedule.
  • A monthly reimbursement for recurring home office expenses.
  • Unlimited VTO (vacation time off) so you can recharge and relax when needed.
  • Paid Parental Leave when you welcome a new member to your family.
  • Bereavement leave to support the grieving process for the loss of both human and animal family members.
  • The rich Company holiday schedule includes the week between Christmas and New Year off!
  • We provide a prepaid HRA card for out-of-pocket medical, dental, and vision expenses.

All offers of employment at Fideo are contingent upon clear results of a thorough background check. Fideo is an Equal Opportunity Employer. Fideo does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status, or any other basis covered by appropriate law.

By clicking on the “submit application” button and applying for a job at Fideo, you are agreeing to submit your data to Fideo for the purposes of determining qualification for the role. In addition, Fideo will keep the personal data you submit for future recruiting and hiring processes.

Apply Now

Fideo is committed to providing equal employment opportunities to all qualified individuals regardless of race, color, religion, sex, national origin, age, disability, or any other legally protected status. We consider individuals with all backgrounds, consistent with legal requirements. For more details, please see EEO is the Law, Family and Medical Leave Act, and Employee Polygraph Protection Act. Our dedication to compliance ensures a fair and equitable environment for all employees.

Avoiding Recruitment Fraud

We post all open career opportunities on our website and do not use outside recruiting. Any potential candidates will be contacted directly by someone on our team using a fideo.ai email address.

Once a candidate receives an offer from us, they will receive an email from our HR Team with onboarding documents and will be sent equipment directly from someone on our team. We will never request that a new hire purchase their own onboarding equipment.

Learn more about recognizing fraudulent posts and protecting yourself from this FBI Warning.